Navegando por Assunto "Comportamentos de cidadania organizacional"

Agora exibindo 1 - 2 de 2

Acesso aberto (Open Access)
Cidadania organizacional, satisfação e engajamento no trabalho: um estudo com servidores federais da educação
(Universidade Federal do Pará, 2023-05-16) ARAÚJO, Kelline Feitosa de; MATTOS, Carlos André Corrêa de; http://lattes.cnpq.br/3337808570398709; https://orcid.org/0000-0002-3027-7479
This paper aims to analyze the correlation among organizational citizenship (OC), job satisfaction, and work engagement. It is a quantitative descriptive research developed with 488 employees of federal institutions of education. One questionnaire was applied using the Utrecht Work Engagement Scale, the Organizational Citizenship Scale for Knowledge Workers, and the Generic Job Satisfaction Scale. Data were analyzed by descriptive statistical techniques and structural equation modeling. It was found that job satisfaction is positively influenced by OC practices with emphasis on civic virtue and without effects on voice. Tests indicated a positive and significant correlation between job satisfaction and work engagement. This study differs from the others by exploring organizational elements insufficiently studied in the Brazilian civil context and broadens the discussion on the factors that can lead civil officers to work with greater satisfaction and engagement, bringing theoretical contributions and practical implications for public managers and organizational studies.
Acesso aberto (Open Access)
Cultura e comportamentos de cidadania organizacional em uma instituição de ensino superior: uma aplicação de modelagem de equações estruturais
(Universidade Federal do Pará, 2024-02-16) VASCONCELLOS, Caitto Arroyo; MATTOS, Carlos André Corrêa de; http://lattes.cnpq.br/3337808570398709; https://orcid.org/0000-0002-3027-7479
This study aims to analyze how different cultural characteristics impact Organizational Citizenship Behavior (OCB) in Higher Education Institutions (HEIs). To achieve this, an exploratory-descriptive survey of a quantitative nature was conducted among 401 employees of a Federal University located in the state of Pará, Brazil. The questionnaire utilized the Organizational Culture Assessment Instrument (OCAI) and Organizational Citizenship Behavior (OCB) scales. Data were processed using the partial least squares structural equation modeling (PLS-SEM) technique through SmartPls4® software. Results indicated a prevalence of hierarchical and clan cultures, along with high OCB scores, both individual-focused (OCBI) and organization-focused (OCB-O). It was concluded that OCB-I is positively and significantly influenced by clan (H1a), adhocratic (H3a), and market (H4a) cultures, while OCB-O is influenced by clan (H1b), hierarchical (H2a), and adhocratic (H3b) cultures. The research contributes theoretically to understanding the role of OCB and its interrelation in the workplace. The expectation is that these findings guide managers in formulating organizational strategies, especially in the public sector.