Navegando por Assunto "Diagrama de Ishikawa"

Agora exibindo 1 - 2 de 2

Acesso aberto (Open Access)
Análise da aplicação do ciclo PDCA em processos de captação de alunos em uma faculdade de Manaus
(Universidade Federal do Pará, 2020-09-17) MELGUEIRO, Priscilla Mendonça de Lima; QUARESMA, Sil Franciley dos Santos; http://lattes.cnpq.br/6860112313500088
The great transformations that Brazilian education has undergone have contributed very positively to the advances achieved in both the public and private sectors. The way private universities are shown and seen within the educational market makes all the difference within this sector. Its solidity and positive results interfere in the candidates' choices when choosing an institution to enter a college. Thus, this work aimed to analyze the effectiveness of the activities of the Commercial Process, from the application of several PDCA Cycles in a Faculty of Manaus (face-to-face modality). The methodology of this research has a qualitative character and was based on the development of the PDCA cycle, which consists of four distinct phases: Planning, Development, Verification and Action, in addition to the GUT and Ishikawa quality tool. All fundraising and retention practices were analyzed and updated by the faculty management, and from there, a new work proposal was launched to solve the problem in question. Thus, with this research it was possible to see that, with the implementation of quality tools, the results were positive, as the capture and retention goals were surpassed, showing the success and effectiveness of the PDCA cycle. It was also possible to perceive that, which in fact lead 42% of the students to not renew with the college are due to financial problems; 19% changes in bank slips from one month to another; 12% changes to other states; 18% stated lack of vocation / identification with the course, and 9% lack of practicality and clarification at the time of enrollment.
Acesso aberto (Open Access)
Implantação de um novo layout de uma linha de montagem de motocicletas estruturados a partir da metodologia MASP e ferramentas Lean manufacturing
(Universidade Federal do Pará, 2021-05-04) OLIVEIRA, Edyones Barros de; MAGNO, Rui Nelson Otoni; http://lattes.cnpq.br/9017163598972975
This study aims to approach the implementation of a new layout of manufacturing process for high displacement motorcycles using the MASP methodology and Lean Manufacturing tools as a facilitator to adapt to the market oscillation. The research was carried out in a motorcycle industry located in the Free Trade Zone of Manaus, using the PDCA method (Plan, Do, Check, Action) for the feasibility after SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) in which the focus of actions of the project was defined. As a result, benefits were presented, such as: flexibility to increase production capacity due to the new layout arrangement and 67% reduction of Work In Process that made 25% of the total industrial area viable; versatility in the assembly process due to increased training of operators to produce all models; 5,5% reduction of the operator quantity keeping the same productive capacity; a reduction of at least 25% in the investment needed to implement new products, reaching up to 60% depending on the motorcycle in question, enabling the approval of the launch of four models in the last six months and avoiding an increase of 51.25% in value the asset chart; annual reduction of R$ 80,000.00 in costs with spare parts and preventive maintenance service; 15% reduction in electricity consumption; and a 5% decrease in line stoppage due to the limitation to change the production plan. With that, it provided greater brand competitiveness in the Brazilian market even when compared to other brands in thex same segment that have already presented studies of process optimization focused on the Lean Production principle but limited to the manufacturing benefits.