A Análise da implementação do teletrabalho nas instituições federais de ensino superior do estado do Pará sob a perspectiva da Teoria da Estruturação Adaptativa

Abstract

Telework is a type of work carried out at a distance, allowing employees to perform their activities outside the organization's headquarters. This model, considered innovative in the public service, uses Information and Communication Technologies (ICT) to improve administrative processes and increase bureaucratic flexibility, generating better results. In addition, the Theory of Adaptive Structuring (ASD) explains the implementation and use of Information Systems as a social construction by the technological appropriation of the members of the organization. Thus, the objective of this research is to analyze the implementation of telework in the servers of the Federal Institute of Education, Science and Technology of Pará (IFPA) and the Federal University of South and Southeast of Pará (UNIFESSPA) from the perspective of ASD. The research is of an applied nature, with exploratory purposes, and uses a qualitative and quantitative approach of descriptive character, with a survey as a strategy. The non-probabilistic convenience sample used Multiple Regression analysis to interpret the data. The results show that the variables Communication, Technological Infrastructure, Autonomy, Organizational Adaptation and Impact on Quality of Life influence the implementation of telework, and the most interesting thing is that what is significant for one institution was not for the other. In addition, Analysis of Variance (ANOVA) was used to verify whether the respondents' profile influences the results. The insights gained are crucial for other institutions considering adopting telecommuting, providing an evidence-based guide to a successful transition. In addition to the practical and empirical impact, this research is also of great relevance in the academic context, as it contributes to the advancement of knowledge about the adaptation and use of technologies in the public sector. The analysis from the perspective of ASD offers a new perspective to understand how different factors interact in the organizational context, which can serve as a basis for future studies and academic debates on the implementation of technological innovations in public and private organizations.