Intervenção profissional em serviço social na área da assistência social: estudo da dimensão técnico-operativa na ação de assistentes sociais em CRAS na região metropolitana de Belém-(PA)

Abstract

The thesis presented here, proposes the critical study of professional intervention, particularly in the field of social assistance policy, within the design of the technicaloperative dimension, where 05 social workers who work in the Centres of Reference for Social Welfare attended - CRAS, geographically located in the Metropolitan Region of Belém-Pa, this techno-operative, located within the National Policy for Social assistance - PNA / 2004 study made possible through the use of technical tools that appeared in the speech of the subjects of this research, ie in their professional interventions in 2013 in order to identify possible inconsistencies arising from the tension within the category, concerning the controversy about the relationship between theory and practice involved in the absence of debates on the articulation of theoretical and methodological relationship, ethical-political and technical-operational by these professionals. It is based on analysis of the Dialectic theory and the method adopted was the technique of content analysis to support the qualitative research, which took place in a semi-structured interviews, guided by an instrument called a structured interview. We sought evidence from the speeches analyzed, how this technician-operative dimension, as well as instruments attend the practical actions of the social workers at the time of professional interventions, as well as knowing why the difficulty of understanding the relationship between theory and practice these spaces socio-occupational.