2011-03-232011-03-232006-05-08CARDOSO, Andreia do Socorro Conduru de Sousa. Análise da gestão pública na produção de equipamentos urbanos: estudo de caso da Secretaria Executiva de Estado de Obras Públicas (SEOP). Orientador: José Júlio Ferreira Lima. 2006. 174 f. Dissertação (Mestrado em Engenharia Civil) - Centro Tecnológico, Universidade Federal do Pará, Belém, 2006. Disponível em: http://www.repositorio.ufpa.br/jspui/handle/2011/1681. Acesso em:.http://www.repositorio.ufpa.br:8080/jspui/handle/2011/1681The subject of this dissertation are public policies involved in the construction of urban education facilities, more specifically, policies dealing with a management programme lauched by Pará State Government, Brazil. The work approaches programmes designed for an improvement in the management of construction woks, specifically the actions taken at the Production Costs Division of the Regional Integration Special Secretariat. This approach is justified by the need of solutions for management problems in public organizations, where decision making, in most cases is based on not precise data, leading to the course of policitical influences in detriment of decisions based on technical terms. The literature review was built upon a discussion on quality improving policies, in order to upgrade decision making processes, as well as the emergence of information systems, and specifically the management of production costs. The methodology was based on a case study about the organizational context of the Public Works Executive Secretariat (SEOP), and a survey on the construction of some educational equipments. The research inquires the processes of decistion making in order to analyse the use of reliable and shared information, for an abrighed social political and economic use in the production of education facilities. It was found that there are good management practices, although, there is a rejection by some of the technicians of the secretariat to assimilate the programmes, what brings a deficiency of flows of information and of production costs control.Acesso AbertoPolíticas públicasTomada de decisãoSistemas de InformaçãoQualidade e produção civilPublic policiesDecision makingInformation systemsQuality and civil construction production costsPublic policyDecision makingInformation systemsQuality and civil productionDissertaçãoCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO::GARANTIA DE CONTROLE DE QUALIDADE