2021-10-012021-10-012021-02-18MEDEIROS, Yanna Santos. A aplicabilidade da logística reversa no processo de desfazimento de bens públicos de informática: um estudo de caso no IFAM/CMDI. Orientador: Sil Franciley dos Santos Quaresma. 2021. 72f. Dissertação (Mestrado em Engenharia de Processos) - Instituto de Tecnologia, Universidade Federal do Pará, Belém, 2021. Disponível em: http://repositorio.ufpa.br/jspui/handle/2011/13558. Acesso em:.https://repositorio.ufpa.br/handle/2011/13558The unrestrained consumption of goods, coupled with population growth, caused a significant increase in the generation of solid waste in Brazil. The search for its correct disposal and sustainability has become an important aspect adopted not only by the private sector, but also by the public. Thus, this study sought to propose the application of Reverse Logistics in the final destination of computer equipment, after the process of disposing of assets at IFAM / CMDI. This research is of a qualitative nature and was used to recognize opinions about this theme, as it gives the respondent freedom to respond and give their own opinion. After analyzing the processes, it was noticed that, when the electronic materials are exchanged, the old ones are placed in a room, with the objective of analyzing which ones can be recovered by the computer team, and then a percentage of 20% a 25% is sent to Campi inland, and the rest is sent to a container and remains there until the entire process of disposing of goods is carried out. Thus, even with the evolution in the use of reverse logistics and consequently in the adaptation of Law No. 12,305 (PNRS), it is concluded that such growth is still not enough in view of the constant evolution of consumption and generation of waste by the Brazilian population.Acesso AbertoLogística empresarialGestão integrada de resíduos sólidosSustentabilidadeBusiness logisticsIntegrated solid waste mangementSustainabilityA aplicabilidade da logística reversa no processo de desfazimento de bens públicos de informática: um estudo de caso no IFAM/CMDIThe applicability of reverse logistics in the process of dismantling public IT goods: a case study at IFAM/CMDIDissertaçãoCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAOPROCESSOS INDUSTRIAISENGENHARIA DE PROCESSOS