2021-10-012021-10-012021-04-26PEREIRA, Fabrício Souza. Aplicabilidade da ferramenta PDCA no transporte logístico fluvial de hortifruti tomate. Orientador: Edilson Marques Magalhães. 2021. 39 f. Dissertação (Mestrado em Engenharia de Processos) - Instituto de Tecnologia, Universidade Federal do Pará, Belém, 2021. Disponível em: http://repositorio.ufpa.br/jspui/handle/2011/13568. Acesso em:.https://repositorio.ufpa.br/handle/2011/13568This work aims to apply the PDCA tool in the logistic process and storage of tomato hortifrúti, to investigate the main causes that affect the quality of the hortifrúti. The methodology applied to achieve the objective was developed from the bibliographic research, characterized through a field study, which went through the phases of direct observation of the facts in the transport process and the entire chain of the product storage quality process, with collection and analysis of the amount of hortifrúti. As for the results achieved, it was observed the need for the implementation of a refrigerated chamber for tomato storage, which maintains the quality of the final product, thus, the river company increases its profitability by 42% and the companies that transport the product reduce its loss by 46%, thus reducing its cost with transportation by 12% on each weekly trip of the hortifrúti. As a direct result of planning the use of the PDCA tool, also, stands out the increase for entrepreneurs farmers / hammerers of R $ 48,000.00 / monthly in sales to the market in the City of Manaus-AM, as a consequence of the improvement of the treatment of storage and transport of products. The PDCA tool contributed to the improvement of the logistics process and storage of the hortifrúti and resulted in the identification and diagnosis of the problem related to the lack of the refrigerated chamber, where in logistics transport and storage need urgent improvement, to reduce costs and the continuous improvement of the transport and storage of tomatoes.Acesso AbertoAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/Ferramenta PDCA (Ferramenta da qualidade)Logística fluvialHortifruti tomateCiclo PDCAPDCA Tool (Quality Tool)River logisticsTomato fruitPDCA cycleDissertaçãoCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAOPROCESSOS INDUSTRIAISENGENHARIA DE PROCESSOS