2021-11-082021-11-082021-08-31ANDRADE, Paulo Augusto de Freitas. O impacto da implementação do programa de gestão (na modalidade teletrabalho) na produtividade das análises dos projetos de pesquisa, desenvolvimento e inovação (pd&i) da suframa. Orientador: Marcelo José Raio de Souza. 2021. 59 f. Dissertação (Mestrado em Engenharia de Processos) - Instituto de Tecnologia, Universidade Federal do Pará, Belém, 2021. Disponível em: http://repositorio.ufpa.br/jspui/handle/2011/13708. Acesso em:.https://repositorio.ufpa.br/handle/2011/13708The Management Program is an initiative of federal government in which results of activities carried by civil servants can be effectively measured. According to Normative Instruction 01, teleworking is one of the modalities of Management Program, in which civil servants work outside unit’s facilities. At Suframa, Management Program was established via Ordinance 368. This dissertation aims measure the impact of implementation of Management Program, by teleworking mode, on the productivity of analysis of research, development and innovation (RD&I) projects, in Suframa. To this end, the productivity was measured before starting Management Program and after the first quarterly cycle, considering the number of RD&I projects analyzed, the average time to make a single RD&I project analysis and the number of projects in analytical liabilities. The results showed the Management Program, in teleworking mode, impacted in a positive way all analyzed items.Acesso AbertoAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/Programa de gestãoTeletrabalhoProdutividadePesquisa, desenvolvimento e inovaçãoSuperintendência da Zona Franca de Manaus (SUFRAMA)Management programTeleworkProductivityResearch - development and innovationDissertaçãoCNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAOPROCESSOS INDUSTRIAISENGENHARIA DE PROCESSOS