2023-10-022023-10-022023-04-27MARQUES, Gisele Cristiane Andrade. Indicadores de desempenho como instrumento de transparência e gestão organizacional. Orientadora: Camila Carvalho Ramos. 2023. 46 f. Dissertação ( Mestrado em Administração) - Programa de Pós-Graduação em Administração, Instituto de Ciências Sociais Aplicadas, Universidade Federal do Pará, Belém, 2023. Disponível em: https://repositorio.ufpa.br/jspui/handle/2011/15970 . Acesso em:.https://repositorio.ufpa.br/jspui/handle/2011/15970The present study was to investigate the perception of public managers about the use of indicators to evaluate and monitor the performance of those who work in public organizations, as well as to increase the transparency of the public institution results. For that end, a descriptive study was carried out, guided by a quantitative approach, with the application of questionnaires with 72 managers of the participating institution. The behavioral decomposition technique was used to create indicators, in which 27 competencies were decomposed into 97 performance indicators. The results showed that m anagers were able to relate the indicators to their respective competences and recognized their contributions to increasing the transparency of the institution's results. Therefore, this study innovates by presenting a methodology capable of creating performance indicators to make the performance evaluation process carried out in Brazilian public institutions more objective and transparent, thus avoiding conflicts and contradictions in the process.Acesso AbertoAttribution-NonCommercial-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nc-nd/3.0/br/avaliação de desempenho por competênciasindicadores de desempenhotransparência públicadecomposição comportamentaladministração públicaperformance assessment by competencesperformance indicatorspublic transparencybehavioral decompositionpublic administrationDissertaçãoCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO:ESTRATÉGIA E DESEMPENHO ORGANIZACIONALGESTÃO ORGANIZACIONAL