Pesquisas acadêmicas sobre gestão da qualidade na construção civil brasileira: uma revisão sistemática

Abstract

The general objective of this work was to map the academic research undertaken in postgraduate programs recommended or recognized by CAPES on the theme "quality management" in the context of civil works construction companies in Brazil, in the period from January 2003 to June 2012. This work was motivated by the necessity to know the latest developments on quality management in the Brazilian construction industry. The methodology called systematic review was used for the selection of papers, resulting in a set of thirteen (13) works and, after collection, content analysis was performed. The picture obtained as a result of the analysis revealed that the research about the topic were developed almost exclusively in programs of Southeastern Brazil (being only one study from the South), only using qualitative approaches such as case studies and action research and generating new knowledge as the main practical contributions in the form of guidelines or recommendations and models for specific situations. Further contributions include understanding the effects that changes in the internal and external environments cause to the construction companies The mapping also showed that the amount of research conducted evolves almost in a stable way with an average of 1.3 works per year. Finally, several research gaps and opportunities for further research on the topic analyzed were listed.