Navegando por Autor "BORGES FILHO, Estillac Lins Maciel"
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Item Acesso aberto (Open Access) Uma ferramenta para projeto de sistemas de diálogos para call center baseados em asterisk(Universidade Federal do Pará, 2013-12-16) BORGES FILHO, Estillac Lins Maciel; KLAUTAU JÚNIOR, Aldebaro Barreto da Rocha; http://lattes.cnpq.br/1596629769697284This work presents DialogBuilder, an open-source Java tool that provides to its user an interface for designing dialog systems and exporting them to code that can be deployed in Asterisk, the most popular VoIP framework. DialogBuilder offers to the novice users a wizard so that they can design their own dialog system without learning the intricacies of programming for Asterisk. The software separates the stages of dialog conception and its programming and is positioned to make technically and economically viable, even for small businesses, to construct and maintain dialog systems for telephony applications.