Proposta de ações de capacitação técnica para servidores públicos municipais de Curucá/PA, Inhangapi/PA, Terra Alta/PA

Abstract

This study aimed to propose technical training activities that meets the basic needs of municipal civil servants Curuçá/PA, Inhangapi/PA and Terra Alta/PA, given the competitive scenario and requirement to which public organizations are immersed. Thus, the strategic management of people in public service, in particular the management of competence and training, was an important parameter which enabled glimpse the main aspects related to the training, development and education for this sector. Thus, the literature review was of fundamental importance, since it contributed to the elucidation of relevant concepts and categories to support this study and guided the field survey of 150 public servants in the municipalities mentioned, in order to identify their training needs technique to improve the provision of services available to citizens. The study identified, ultimately, that the reality experienced by these public sector workers is of concern and needs immediate intervention, which led to the development of generic skills, performance indicators and specific actions for each of the areas identified as vulnerable