Satisfação no Trabalho de Cuidadores de Pessoas com deficiência

Abstract

The quality of care provided to people in situations of vulnerability, especially with disabilities and in shelter services, associated with the increasing reduction in professional engagement in health care, reflects on the perception that caregivers have about their job satisfaction. This research proposes to describe the perception of job satisfaction of caregivers of people with disabilities in a Brazilian host institution based on the approach of Herzberg's theory and on the foundations of positive psychology. By using a socio-demographic inventory and 11 collective interviews, the authors collected information on the factors that promote satisfaction from caregivers of people with disabilities in institutional care. With the application of content analysis in conjunction with the method of Reinert, two categories emerged: satisfaction with yourself and satisfaction with the other. Satisfaction involving individual aspects (personal learning, donation, pleasure, and recognition) and social aspects (relational pleasure, learning from the other, pleasure from the other, adoption and life expectancy) is based on interactions between caregivers and people they take care. The lack of a longitudinal design is a limitation of this study, thus indicating directions for future a research, since relationships, which are the driving forces behind human development, evolve over time.