A Percepção dos gestores sobre avaliação de desempenho da Universidade Federal do Pará, Campus Universitário de Belém

Abstract

This research aims to analyze the managers' perception regarding the performance appraisal process of the technical-administrative servants in education of the Federal University of Pará (UFPA), investigating factors related to the purpose, structure and preparation of managers to participate in this appraisal process. The research is justified because of the strategic importance of this instrument in the institution contrasted with a scenario of high averages of grades and the perception of disagreement on the part of the servers in relation to the criteria used by the current evaluation model, besides the existence of few studies on the theme in the institution. This research can be classified as descriptive as to its objectives and quantitative as to the approach method. The procedure adopted for the collection of data consisted of a questionnaire survey for technical-administrative servers and teachers occupying a managerial role and filled out at the University Campus of Belém, UFPA. The research concluded that, in general, managers have a positive perception regarding the performance appraisal process, seeing the various purposes that this tool has, identifying several favorable points related to the appraisal structure and considering that they are prepared to participate in this process. However, some negative aspects have been found and require action by the competent sector of the institution in order to remedy them.