Clima organizacional: um estudo realizado na Secretaria de Estado de Educação do Estado do Pará/SEDE (SEDUC-PA/SEDE)

Abstract

The study of organizational climate it is a diagnostic tool used to identify the perceptions of workers regarding their work environment through survey data that provide an understanding of how are the various relationships between the organization and the people, and based on that propose improvements and qualitative changes to the organization and its workers. The understanding of this construct can contribute to improving the quality of life for workers in their work environment, to optimize the performance of the organization and to clarify the relationship between these and the variables in the work environment. In this context, the objective of this dissertation was to analyze and evaluate the perception of the organizational in the crowded office of the Secretary of Education of the State of Pará (SEDUC-PA) servers. Through that, it searches sought to identify areas or focuses which should be implemented better strategies, aiming to increase the satisfaction and the motivation of the secretary workers. As a result, the rendering of work with quality to the users and helping in reaching organizational goals. Regarding the methodology, the research will have quantitative approach adopted to descriptive and exploratory. The cross-section survey ex post facto through field research between the months of April to June 2014 was conducted. Data collection was developed in the form of questionnaires, from the Organizational Climate Scale (ECO) authored by Martins and colleagues (2008), and was attended by 1.465 crowded servers situated SEDUC-PA/HEAD OFFICE (effective, commissioned and temporary workers). The data used was the quantitative using descriptive and multivariate techniques, especially exploratory factor analysis (EFA) statistics and cluster analysis (AA) from a survey of general information necessary to understand the organizational climate of SEDUC-PA/SEDE