O mapeamento de competências na área de gestão de pessoas da fundação HEMOPA

Abstract

This thesis had the overall objective to map the individual skills of the occupants of positions servers in people management area in HEMOPA Foundation, and specific objectives as: Inventory the current level of skills of servers that work in people management area HEMOPA Foundation identify the sector Skills in the Strategic Center for People Management - NEGEP obtained from the Competency Mapping in HEMOPA Foundation and identify the current level of skills gaps of NEGEP servers. This research this is a descriptive study with field research, which sought to analyze the relationship between factors intrinsic to the investigated organization, and its relationship with the environment task (customer-user, server) through two phases in the research (preliminary and main) subdivided into steps. In the preliminary phase of the research data about the implementation of the management cycle competency in HEMOPA Foundation were analyzed. In the other phase, the data inventory and assessment of current skills, which aimed at defining individual skills in a team of people management can support the mapping of competencies in the institution were analyzed. As search results, presented themselves: the Sector Skills and their performance indicators in the people's management area of HEMOPA Foundation; delimitation of competences of individual positions of administrator, economist, educator and administrative agent in the people's management area in the context of implementation of management skills; core competencies and develop their level of need for mapped positions, and finally, the procedures for competency mapping used by people's management area of HEMOPA Foundation. As results, are described the main results achieved with the implementation of research in HEMOPA Foundation, describing the individual skills of the servers that hold positions in the Strategic Core People Management (NEGEP), which favor the implementation of the Management Cycle Skills, and from these data were inventoried current levels of competency in the area of people management servers, identifying major gaps in competence, moreover, the quality documents were presented, generated from the deployment cycle competency management in HEMOPA Foundation