Aplicativo de Gestão para Hospitais Universitários (AGHU): usabilidade sob a ótica dos usuários de um hospital público de Belém do Pará

Abstract

Currently some of the Federal University Hospitals (HUF) Brazilian already have technological innovations that help their administrative and care processes, which are considered tools to help management. One is the University Hospitals for Management Application (AGHU), it is a major project of the Ministry of Education (MEC) in partnership with the Hospital de Clinicas de Porto Alegre (HCPA). Is focused on the usability of this software (easy to learn, use, fast, pleasant, effective and recoverability error) through the lens of who handles the said application. The subjects were only operators who handle the AGHU intensely and daily belonging to the field of study. To this end , in addition to literature review , it was projected and applied a basic questionnaire with closed questions, the survey respondents , and thus came to the results needed to be transferred to the field of study of the manager and publication. It was concluded that, by researchers usability questions, there are still gaps in need of repairs and qualitative research to better this causality. Such research has demonstrated the importance of ascertaining and pay attention to the usability of AGHU, so that the application is not underutilized or even abandoned, which could adversely affect the management the adequate service of the Unified Health System (SUS)