Uma abordagem sistêmica para apoio à realização de diagnóstico inicial de avaliação do MPS.BR

Abstract

Organizations that develop software in Brazil are investing more and more in improving their processes. At present, improvement initiatives are recurrent, with the MPS.BR model being an economically viable option for medium and small companies. Within this context, this master's dissertation presents a software tool to be used in the phase prior to an official evaluation of the MPS.BR model, in order to help the company to measure conformity compliance before an official evaluation and takes account the characteristics considered fundamental to the interpretation of the data made from articles, guides, manuals made available by SOFTEX regarding the model MPS.BR. The research seeks to understand the metrics used by the evaluators to define the completion of a task, to achieve the expected results and to apply automatic procedures capable of making the evaluated company aware of the next phase of the process. The tool has an intuitive and easy to use interface, it assists in a quantitative analysis of the MPS.BR model, which can help both the evaluator and the evaluated company to organize and make available the supporting documentation in an official MPS.BR evaluation. for software and enable the organization to use the tool during an evaluation, since the documentation to be evaluated would be organized within the system, leaving the evaluation process faster and possibly cheaper.