Dissertações em Administração (Mestrado) - PPGAD/ICSA
URI Permanente para esta coleçãohttps://repositorio.ufpa.br/handle/2011/14106
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Navegando Dissertações em Administração (Mestrado) - PPGAD/ICSA por Orientadores "RAMOS, Camila Carvalho"
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Item Acesso aberto (Open Access) Dimensionamento da força de trabalho em organizações públicas: incorporando competências ao modelo(Universidade Federal do Pará, 2023-04-24) ROCHA, Thiago Almeida da; RAMOS, Camila Carvalho; http://lattes.cnpq.br/4681656913940932This study aims to present a Workforce Dimensioning (WD) method that allows Brazilian public organizations to identify and integrate the professional profile based on competences into their WD processes. The research involved collecting data related to the work routine of 111 units of a public institution of the Brazilian judiciary system, such as productivity, quantity and duration. The results indicated the professional profile required by each of the 111 participating units and pointed out a deficit of 98 civil servants. Based on this, the applied methodology can indicate to the researched institution, in a technical way, how to raise and attract the appropriate number of personnel based on the profile of necessary servants. It is expected that this approach can help the studied organization to achieve a more efficient management of its workforce and, consequently, improve its personnel practices.Item Acesso aberto (Open Access) Estilos de liderança e clima organizacional: um estudo comparativo(Universidade Federal do Pará, 2023-02-14) SILVA, Gesuino Carlos Caninde; RAMOS, Camila Carvalho; http://lattes.cnpq.br/4681656913940932Analyzes of organizational behavior involving leadership and organizational climate provide benefits when performed in both private and public organizations. In this premise, leaders emerge in the management process, influencing their subordinates and contributing to the feeling of a collaborative climate that encourages individuals. Thus, this study investigated the perception of 129 servants working in Institutes that bring together 22 Faculties of a Higher Education Institution (HEI), regarding aspects related to leadership and the organizational climate. The specific objectives of the research were to identify leadership styles; assess the organizational climate; and relate the leadership style with the assessment of the climate. Methodologically, it was a quantitative research, of a descriptive nature, applied to IES servers, through two questionnaires adapted from previous research. To assess leadership, a questionnaire consisting of ten questions with three statements each was used, based on the leadership styles: Autocratic, Democratic and Liberal. In the climate assessment, the Support from Management factor was applied, which comprises 9 statements on a five-point Likert scale, ranging from (1) totally disagree to (5) totally agree. To relate the leadership style with the climate assessment, the Spearman Correlation Coefficient was used. As a result of the study, the Democratic leadership style was predominant (70.54%), with a positively perceived organizational climate. In the correlation between styles and climate, there was no association for the Autocratic leader; there are positive and moderate correlations for the Democratic leader; and a decline in the assessment of climate variables for the Liberal style. In conclusion, the study provides public managers with a better understanding of leadership styles and how much they can reflect, under the perception of public servants, on the organizational climate.Item Acesso aberto (Open Access) Indicadores de desempenho como instrumento de transparência e gestão organizacional(Universidade Federal do Pará, 2023-04-27) MARQUES, Gisele Cristiane Andrade; RAMOS, Camila Carvalho; http://lattes.cnpq.br/4681656913940932The present study was to investigate the perception of public managers about the use of indicators to evaluate and monitor the performance of those who work in public organizations, as well as to increase the transparency of the public institution results. For that end, a descriptive study was carried out, guided by a quantitative approach, with the application of questionnaires with 72 managers of the participating institution. The behavioral decomposition technique was used to create indicators, in which 27 competencies were decomposed into 97 performance indicators. The results showed that m anagers were able to relate the indicators to their respective competences and recognized their contributions to increasing the transparency of the institution's results. Therefore, this study innovates by presenting a methodology capable of creating performance indicators to make the performance evaluation process carried out in Brazilian public institutions more objective and transparent, thus avoiding conflicts and contradictions in the process.Item Acesso aberto (Open Access) Prevalência da síndrome de Burnout entre entregadores ciclistas de aplicativo(Universidade Federal do Pará, 2024-03-04) SILVA, Ayara Letícia Bentes da; RAMOS, Camila Carvalho; http://lattes.cnpq.br/4681656913940932Changes in the labor market, combined with the intensification of competition and the relaxation of labor laws, have brought new risks to workers' health and organizational productivity. This competitive and dynamic environment can often lead to professional illness with psychological illnesses such as: depression, panic syndrome, anxiety disorders and Burnout Syndrome (BS). In this era of technological advancement, a work arrangement that is emerging as a trend in society is the “Gig Economy”. There is a focus of research on this economy that investigates how service provision works based on digital platform commands, with a lack of studies focusing on the health and quality of life of these workers. This scenario, added to the high number of professionals away from their work suffering from Burnout Syndrome, makes a study opportune to investigate the prevalence of the Syndrome in app cyclist delivery drivers, which is one of the professional categories present in this economy. The present study was developed through quantitative research with 159 cyclist delivery drivers who work through food and perishables apps. In this study, multiple linear regression analysis made it possible to examine the relationship between a dependent variable (Burnout) and five independent variables (age, daily working hours, lack of delivery driver training, lack of a place to rest and number of work accidents). It was found that the variables working hours per day and work accidents are predictors of Burnout Syndrome.